Shipping is free on all orders, with no minimum purchase, no promo codes and no additional conditions.

The price shown on the product page is the final price before applicable sales tax. We do not add handling, preparation or insurance fees at checkout.

We currently serve the United States. We do not ship to PO boxes or APO/FPO addresses.

Camila Chic works with vetted production partners who ship orders directly to customers. Some shipments originate outside the United States, which is why the delivery estimate is 7 to 15 days rather than two.

We tell you this plainly because we'd rather set an accurate expectation than promise a timeframe we can't meet. Any applicable import duties on these shipments are already covered — you will not be asked to pay anything on delivery.

The 7 to 15 day estimate runs from confirmation of payment and covers both order preparation and transit to your address.

Orders are prepared Monday through Friday. Orders placed on a weekend or public holiday begin processing the next business day.

Before dispatch, every order is inspected by hand to verify the item, size and condition of the garment.

When your package leaves our fulfillment partner, you receive an email with a tracking number and link.

Tracking information can take up to 48 hours to begin updating after the label is created. If nothing has changed after that, email us and we'll look into it.

Please review your address carefully before confirming your order, including apartment or unit number and ZIP code.

If you spot an error, email us immediately — we can correct it while the package has not yet shipped. Once dispatched, corrections depend on the carrier and may incur additional cost or result in the package being returned.

Carriers typically make up to three delivery attempts. If delivery is not possible, the package is held at a local facility for a limited period before being returned.

If a package returns to us due to an incorrect address, repeated absence or failure to claim, we will contact you to arrange reshipment. In that case, the cost of the second shipment may be your responsibility.

Delivery estimates are made in good faith and may be affected by circumstances outside our control:

• Customs clearance or inspection
• Peak seasons such as the end-of-year holidays
• Severe weather or transport disruption
• Carrier operational incidents
• Incomplete addresses or limited-service areas

If we cannot ship within the timeframe stated at the time of your order, we will notify you and offer the choice of a revised shipping date or a full refund, consistent with the FTC's Mail, Internet, or Telephone Order Merchandise Rule.

Applicable state and local sales tax is calculated at checkout based on your shipping address and shown before you confirm your order.

Import duties on shipments originating outside the United States are covered by us. You will not receive a separate bill from the carrier.

In either case, if loss or damage in transit is confirmed, we will replace the item or issue a full refund at no cost to you.

For any question about your shipment, email support@camilachic.com with your order number.